Recommendations

June 29, 2016 admin

Reference to my duty as teacher in the said “R school” since 7 years and based on my commitment toward it, I must recommend the implementation of the Quality Management System for its high positive impact for the improvement of the “R School”.

4.2.1  Measure Results and QMS implementation roadmap

Reference to the comparative table on chapter 3, I draw hereafter the roadmap to implement the QMS in the “R” School:

Table 2: Roadmap table to implement QMS  

Concept: QMS Requirement Roadmap Timing
Process Approach Step 1:
Set written processes, everyone in his department.Step 2:
Interrelate these processes to set the quality manual for the whole School.

Step 3:
Implement the processes and maintain the effectiveness.

 Step 1:
5 to 6 monthsStep 2:
2 to 3 months Step 3: Ongoing.
Documentation Step 1:
Set Documentation guidelines.Step 2:
Start the filing function in accordance with the guidelines.		 Step 1:
1 to 2 monthsStep 2:
Ongoing

Table 2 (bis): Roadmap table to implement QMS

    Management Responsibility and commitment Step1:
Identify  written Management ResponsibilityStep2:
Reveal the Management commitment through meetings and move forward with the implementation of the QMS showing the positive impact of this implementation.		 Step1:
1 monthStep2:
Ongoing
Student Focus and Parents’ satisfaction Step1:
Management shall ensure that Student essentials and needs are determined and met.Step2:
Parents’ satisfaction must be measured and surveyed.		 Step1:
Continuous processStep2:
Continuous process
Quality Policy and Quality Manual Step1:
The quality policy should be agreed upon, published and distributed.Step2:
A quality manual should be written, published and internally distributed.		 Step1:
1 monthStep2:
1 month

Table 2 (bis): Roadmap table to implement QMS

  Resource Management including Human resources Step1:
Determine (list) and ensure (by written) that the resources required to maintain and improve QMS for all departments are easy available and obtainable.Step2:
Staff performing administrative work and teachers shall be competent in terms of appropriate education, training, skills and experience, therefore a primary appraisal should be done and an intensive training should be scheduled.		 Step1:
1 monthStep2:
Two weeks for Primary Appraisal
2 weeks after for assessment
4 months intensive training.

 
Infrastructure and Work environment   Step1:
Evaluate and review the infrastructure.Step2:
Examine the work environment and ensure that it’s healthy environment.		 Step1:
1 monthStep2:
1 month
Internal Quality Audit       Step1:
Establish Quality Auditor function and Enroll a qualified quality auditor to bear the responsibility of the continuous improvement through corrective and preventive action.		 Step1:
First internal audit should be conducted within 6 months; the audit report should resume all the corrective actions needed.Two internal audits should be conducted within 6 months from the first internal audit.

4.2.2  Steps to be taken by the management

Furthermore to the roadmap table mentioned above, “R” School management should proceed with the below steps:

  1. Conducts awareness program from top to bottom.
  2. Forms a Quality Steering Committee.
  3. Approves the processes and ensures their execution.
  4. Primary and continual assessment of the system through PDCA (plan-do-check-act) and internal audit.
  5. Imposes corrective actions for non – conformities and preventive actions for potential risks.
  6. Calls for accreditation audit by certified body.
  7. Calls for Certification.

4.2.3  Expected positive impacts of QMS implementation.

The implementation of the Quality Management System in the “R” school will ensure that the service provided is up to the best quality standards. Quality Management System will add also an upgraded structure to the unstructured situation and will establish a driver to improve the quality of the systems a “sustaining initiative”. When School management understands clearly the importance of the QMS implementation and its positive impact on the whole system, on the management, on the marketing, on the results, and finally on the quality of student reflecting the parents school choice, they will understand that the quality need is not a supplement, but a must.

Educational institutions recognize the benefits of the international standardization because it:

  1. Brings progressively the positive reputation which approves the effectiveness of the Quality Management System to meet stakeholders’ satisfaction, especially Parents satisfaction.
  2. Improves the operational culture of a school to achieve a level of acceptable excellence to the parents.
  3. Brings a positive work environment and proves beneficial to the whole school working system.
  4. Provides on-going feedback as to how well schools and their staff are performing with management which leads to maximizing the efficiency of the system.
  5. Brings standardization in classroom management.
  6. An attitudinal shift in staff members to quality-related issues in day-to-day work processes and thus enhance organizations (schools) to better operate in terms of customer (Parents) satisfaction.
  7. In terms of administrative processes, a clearer and more systematic approach to educational operation.

The process of the implementation is a sequence of scheduled and linked procedures to convert inputs (students) into outputs (leader students) for the great sake of Parents satisfaction.